Tip: Setting up a Minolta PagePro 9100 printer under Snow Leopard

Mac OSX 10.6 brought quite a few new but subtle features and changes, one of those subtle changes was the dropping of support for the AppleTalk protocol. Many people who upgraded to Snow Leopard got caught out and suddenly found themselves with a non-functioning printer.

I was aware of this change but even so I found myself in the same position, and despite all the various articles and posts I read I couldn't get my Konica Minolta PagePro 9100 printer working. I resorted to sharing my printer via an old iMac that was running OSX 10.4 and printing that way, it worked but would take a long time to print a single page and frequently had to be rebooted to keep it working.

After running like that for a few months I decided to try and figure out how to get the PagePro 9100 working directly again as I couldn't handle using the same slow process any more. Amazingly I managed to find a Konica Minolta setup guide and it actually worked! So here's the process: 

Configuring a PagePro 9100 printer under Snow Leopard

I followed instructions in an old Konica Minolta support PDF document that you can download from the Konica Minolta site, unfortunately their site is rubbish and doesn't let you link to files easily so here's a link to download it:

http://dl.dropbox.com/u/18567/Crown-MacOS10_3-installation.pdf

Note: Before you start you'll need to know your printers IP address, the PagePro 9100 can be set to have a fixed IP address but this wasn't needed when printing using AppleTalk so yours may not be set up with one. You'll need to get that changed using the printer's controls on the top. You really need to get this sorted out before you can proceed any further. Update: See end of article for help with IP address settings on your printer !

Ok, here's the simple setup process:

Set the appropriate trays / bins etc for your printer etc and then that should be you set up hopefully!

Addendum: Configuring the IP address settings on the PagePro 9100

In response to a request for help in the comments below I've added some instructions on how to configure the IP address settings on the PagePro 9100. Configuring the settings is a bit of a pain due to the tiny little single-line display on the printer, but hopefully these instructions will help!

You need to make sure the printer is not getting a dynamic IP address via DHCP, so you need to disable DHCP on the printer. Once that is switched off you can then set the fixed IP Address that is required in order to set it as per the instruction in this article. 

To get to the settings to do this press the green 'Online' button on the printer controls to put the printer into Offline mode, then use the 'Select' / 'Next' / 'Previous' buttons to move through and select options.

You need to drill down to the following settings:

Menu -> Administration -> Communications -> Optional NIC -> Crownnet -> TCP/IP

Now that you are in the TCP/IP options you need to disable DHCP, select 'DHCP' from the available options (there are quite a few to choose from, just keep clicking through using the Next/Previous buttons), set this to '#disabled' and then click the 'Menu' button once to move back up one level. 

You now need to set the fixed IP address, you should be back up one level with 'DHCP' showing in the screen. Click next a few times and select 'Internet Address', you should now be able to enter all the digits of your IP address. Please note that you need to include 3 digits for all four parts of the address, so rather than just '192.168.0.4' you need to enter '192.168.000.004'. 

Make sure to use whatever IP address range your network runs on, routers use various different ranges so you need to set an IP address that is appropriate for your network's range.

Addendum #2: Get default page size on PagePro 9100 to be A4 instead of 'Other'

If you're using the PagePro in the UK or at least with UK region settings in order to print to A4 paper then you may find that whenever you print that the printer always uses a default page size of 'Other' instead of A4. Although this actually prints to A4 correctly it always bothered me that it showed this way, so I decided to figure out what the problem was. 

After a bit of looking around in the PagePro 9100 OSX EN.PPD file I found all the entries relating to A4, in PPD files the dimensions of paper sizes are configured using a dimension called points, basically there are 72 points to an inch. In the case of A4 in this PPD the dimensions used are 596 by 842, however, A4 is a metric-based page size of 297mm by 210mm so I checked out what these convert to in points. 

It turns out that the PPD rounds all of the page dimensions to the nearest point, so I then edited the PagePro's PPD file to use the accurate point dimensions for A4 which are 595.28 by 841.89 (you need to replace it in a few locations in the file). I then re-setup the printer with the updated PPD and it now uses A4 as the default page size once more! It seems that OSX 10.6 is fussier about the specific page dimensions than OSX 10.5 was, but this tweak sorts it out. I'm sure you could modify the PPD for any other paper format that you wanted to use, just google the correct point dimensions for your page size and the update it in the file.

Here's a link to an already modified PagePro 9100 PPD file with updated A4 dimensions to save you having to tweak it yourself.




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Tags: tip,snow leopard,printer,apple,osx,popular

Originally published on 2010-02-10 07:15:11 by Rick Curran

Last edited on 2011-04-14 11:00:29 by Rick Curran

Permalink: http://suburbia.org.uk/blog/2010/02/10/071511.html

Visitor Comments:

Left by Euan Johnstone on 2010-02-10 08:11:13 #

I like your graphic!

Left by MrPowers on 2010-02-10 08:56:47 #

Yip, thats how I would have done it. When printing on a Windows domain/network from a Mac that is the only way of setting it up.

Left by David Gompper on 2010-02-28 21:35:12 #

Thanks for the tip. My mac sl now talks to the 9100, but it refuses to print ledger (11x17) size. Any suggestions?

Left by Rick Curran on 2010-03-01 03:03:58 #

Hi David,
I'm not sure what to suggest in regard to printing to the ledger format. I'm printing in A4 and A3 formats on my printer with no problems. I hope you manage to get it working!

Left by henrik delehag on 2010-10-08 13:41:16 #

Thanks for all above, the only place I could find to begin to solve my problem.
I'm a complete novice - can I ask you how to find my printers IP address, on the status page I've printed out there is nothing that looks like the IPaddress in your example. I connect via ethernet cable - is that good?

Left by Rick Curran on 2010-10-08 14:16:15 #

@Henrik: I've added an addendum to the article above with some instructions on how to configure the IP address. Hopefully these will help!

Left by shaun on 2010-10-27 11:10:35 #

thanks for this ;)

Left by Jonathan on 2011-01-27 11:48:05 #

Nicely explained! I was panicking for a while this morning after unpacking and setting up my new Mac Pro, but I can now print perfectly. Thanks for your article.

Left by Pisco on 2011-04-04 07:39:29 #

Thanks for the instructions! I work in an office environment and some of our macs have been upgraded and some haven't.

At the moment the ones that have been upgraded are using the pagepro via another mac, as you were doing.

If we set up our printer as you detail above, will the older macs still be able to use it?

Left by Rick Curran on 2011-04-04 10:04:29 #

@Pisco: I presume you mean if you change to a fixed IP address on the PagePro? Basically yes, your old Macs should be fine, the printer settings won't affect their ability to connect to it. You should be able to use the standard AppleTalk method that I presume they are using already.

Left by Pisco on 2011-04-06 06:16:15 #

Thanks for the reply Rick.

Yes, that's what I meant. I'm going to follow your instructions.

Thanks again.

Left by Rick Curran on 2011-04-06 08:39:07 #

@Pisco: No problem, hope it goes well! I should mention too that I have always used a fixed IP address on my PagePro even before Snow Leopard, mainly because I used to have Windows PCs on the network and their connections required it to be fixed whereas the Mac is much more flexible.

Left by Robert on 2011-06-27 17:42:08 #

Hi, I have followed the instructions to a tee up until having to change the IP address to one in the range of my network. I have a static IP address for my internet connection and have DHCP active on my router to supply the address of my connected devices. While these IP address never change do I still have to disable DHCP in printer config, or can i leave it. It seems after trying both ways it still doesn't work. Are there any additional settings on the Konica that may be interfering with this configuration.

Left by Rick Curran on 2011-06-28 12:04:26 #

@Robert: I would say that having a static IP address is the preferred way. Feasibly if your router can lock an IP address to always assign that to the printer that could be ok but I can't guarantee it.

I'm not aware of anything else that might cause it not to work in regard to settings on the Konica. The control panel is a bit fiddly so just make sure that the settings are being applied properly when trying it.

Hope you get it working!

Left by Robert on 2011-06-28 18:37:23 #

@Rick: First, I want to thank you for your quick response. Second, I have found a solution that might help others if they still can not get the PagePro 9100 to print on Snow Leopard. After checking the IP address of the printer, I found that the IP address was not in our range of devices on the network. So I changed it in the printers menu. I also changed the port number to 9100. After I made those changes I created a new IP printer but used the HP JetDirect Socket protocol instead and added the IP address I set the printer to followed by :9100 for the port I wanted it to use. Named the printer what I wanted, selected the correct PPD and BINGO its done. I can print everything now.

So with that I say THANKS for heading me in the right direction. My boss is now a happy camper and I don't have to shell out any cash for a new printer.

Left by Adam on 2011-07-22 19:42:59 #

Thank you so much. I have been trying to solve this issues for months now. Konica Minolta has been CLUELESS. We have a service contract with them and they proved their worthlessness. I hope to never again see the flashing yellow circle and

Printer Offline.

Thank you thank you

Left by Rick Curran on 2011-07-25 11:01:33 #

@Adam: No problem, glad it was helpful!

Left by Jeremy on 2011-09-06 13:17:58 #

Dear Rick,
Very nicely written article! Calm and concise.
Thanks.
I feel I'm almost there... 9100 sitting loaded, with the 'ready' light on, and now also appearing in the 'Print & Fax' panel. But if I open the print queue to try to print from Quark or Photoshop it tells me, with a yellow triangle icon, that it is 'unable to connect to the printer and will retry in 30 seconds'. I'm now rather stuck.
(All your other readers seem much more expert than I am)
Any good strategy? Tantalisingly close!

Left by Rick Curran on 2011-09-09 12:58:14 #

@Jeremy: My guess is that your IP addresses are not set up right, the yellow triangle usually indicates that your computer isn't making a connection with your printer.

Left by Jeremy on 2011-09-12 16:55:33 #

Dear Rick,

I'm there!
You were right. For some reason I still don't really understand, I seemed to be able to put in a new IP address (very carefully) and all seemed OK, yet when I tried to print there was no communication and I found it had reverted to the old one again… Eventually I stopped fighting this and used the 'old' address anyway, and… 'success'. (Sadly this dawning took a while!) I'll have to try to find enlightenment in the 9100 instruction book, but it is so opaque.

Thank you for your kind help and encouragement.
Jeremy

I love the 'Mobius' clip on your site.

Left by Rick Curran on 2011-09-12 17:45:24 #

@Jeremy: Great, glad you got it working. It's certainly a bit difficult figuring out the setup for this so it does take little bit of trial and error!

Left by David Hardman on 2012-02-11 15:28:55 #

Thanks for this article at least it gives me hope. I have just upgraded my office macs without realising the printer would not work. I have done everything and it just comes up with the message "printer is busy" Can you help?

p.s. you don't tell people where to install the printer driver

HD/system/Library/printers/PPDs/contents/Resources

I hope this is the correct location

Left by Rick Curran on 2012-02-16 14:41:29 #

@David: "Printer is busy" means it's not really getting access properly. Are you sure your IP address is set properly on your printer? You need to make sure that you are using the right IP address range for your network too, my example of '192.168.0.4' works on my network but other networks may use a different IP range such as '192.168.1.4' or '10.0.0.4'.

The printer driver location for me is the following:

/Library/Printers/PPDs/Contents/Resources/en.lproj/

You may not need the 'en/lproj' containing folder but that's where I have mine.

Left by Maria Sayers on 2012-03-23 09:42:42 #

Hi there,
Followed your clear instructions and printer worked fine until now. Inserted new toner cartridge and now printer does nothing but stay on pause. Any ideas?

Left by Maria Sayers on 2012-03-23 09:42:56 #

Further to the above. The printer prints status page OK. Using OSX 10.6.8. AS soon as contact is made with printer it pauses. Jobs appear on printers list.

Left by Rick Curran on 2012-03-23 10:42:15 #

@Maria: I can't see any reason why changing a toner cartridge should upset the printer settings at all. I'd suggest checking all of the settings are still set the right way, perhaps remove the cartridge and put it back in again?

Sorry, I can't think of much more than that to try I'm afraid!

Left by Maria Sayers on 2012-04-03 03:50:12 #

Hi Rick
I have now managed to resume printing. I'm not sure why but it works. However I need to enable 'Share this printer on the network". for everyone in the household to be able to access it. So my computer needs to be on.
Is there anyway around this?

Left by Rick Curran on 2012-04-03 11:00:03 #

@Maria: It's hard to say really, I'd check what the network settings are on your computer and compare that with the other computers. It shouldn't require sharing the printer via your machine.

Are the other machines Macs? If not and they are Windows machines then you may need to re-setup the printers on those machines (without sharing it from yours), Windows has the downside when configuring printers via IP address like this that if it changes then you need to re-setup the printer.

Hope you manage to get it working!

Left by Daniel on 2012-06-19 20:13:42 #

Solution for:
***************
Left by Maria Sayers on 2012-03-23 09:42:42 #
Hi there,
Followed your clear instructions and printer worked fine until now. Inserted new toner cartridge and now printer does nothing but stay on pause. Any ideas?
**************
The printer Queue must be equal to name.
this work for me

Left by Ken Wilson on 2014-07-22 16:01:57 #

Rick Curran you beauty. This has been vexing me time out of mind and your clear instructions have walked me through it in ten minutes.

I'm grateful to you for putting it up (OSX 10.7.5 Lion). Thank you.

Left by syed on 2014-10-28 18:10:35 #

thanks for the information on Setting up a Minolta PagePro 9100 printer under Snow Leopard!!!

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