i was a fasthosts user for a few years but their limitations finally got me down too. i tried a few other services after closing my fasthosts account and finally i settled on a small uk firm called united hosting [unitedhosting.co.uk]. that must have been about 3-4 years ago and since then i have seen their service grow from strength to strength. they offer great support and they are constantly investing in their business by adding more servers and services – and always without additional cost to their users. anyone that is interested in finding a uk based hosting company that doesn't suck should certainly consider checking them out.