you obviously haven't heard the saying "you pay peanuts – you get monkeys".
you have my deepest commisserations on having a fasthosts reseller account – but there's no need to take it out on everyone else. yes, another deeply satisfied ex-fasthosts reseller here!
i'm sorry but you can't have "cheap" and top quality at the same time.
some of the big usa based hosting companies have been operating for years and running at a loss every year – which is why they keep merging and getting ever larger hoping economies of scale will bail them out of their financial mess.